Our policy lasts 30 days. Your refund claim must be submited before the 30 day mark from the purchase date.
To complete your return, we require a receipt or proof of purchase.
Please take in consideration where the product was purchased. If the product was purchased from a distributor it needs to be returned to the same distributor. Please refer to distributor’s return policies.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.